H
Helix PSA
Built for modern MSPs

The PSA your team willactually enjoy using.

Ticketing, projects, inventory and billing in one place. Fast keyboard-first UI, deep customization, and everything your techs need to close tickets, not fight tools.

Ticketing

Unified inbox, internal + external notes on one thread, live time tracking on every ticket.

Email to ticket

Convert inbound email into tickets and reply back from the same thread.

Board views

Sort and group by client, contact, type, status, priority. Saved views per tech.

Clients & contacts

Organizations, contacts, sites and custom fields — all editable from the admin center.

Inventory & assets

Track stock, assets and licenses. Link items to tickets and auto-decrement on use.

Billing

Contracts, rate cards, and invoice-ready time entries.